Help Topics
Bidding
How do I bid Here?
Pick an auction What will it be? A brand new 42" plasma TV? The latest notebook computer? Or maybe a new leather handbag? Pick your product and go for it! You'll always find a selection of our most exciting auctions on the homepage, or you can browse through the categories to find just what you're looking for.
Back To TopHow does the AutoBidder work?
Don't have time to be online to bid on your favorite auction? Set up an AutoBidder to bid on the item for you! Just let the AutoBidder know what item you want to bid on, how many bids you are willing to place and the price range you want to bid in and the AutoBidder will do the rest and place the bids for you! The Autobids are always placed in the last 10 seconds of an auction, so you won't waste any bids!
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Auctions
I\'ve just won an auction. What now?
First, Congratulations - Well done on winning the auction! Confirming your win Once the auction has ended, you?ll be automatically transferred to a page where we?ll ask you to confirm that you still want the item and explain what to do next. You'll have the opportunity to redeem any vouchers you may have and will be told how to pay the final amount. We'll also contact you via e-mail to explain how to do all this.
Just remember to confirm that you still want the item within 7 days of the end of the auction. If you still haven?t confirmed within 21 days, we?ll assume that you?ve changed your mind and no longer want to buy the item. Paying for the item you won Just as for your bids, you can pay for your item via PayPal. Please make sure that you pay within 7 days of the end of the auction. We?ll confirm your payment via e-mail and arrange for the item to be shipped to you.
Back To TopDelivery & Shipping
Substitute items
Substitute items On rare occasions we are no longer able to source the specific item detailed in the auction. When this happens, we will contact you and offer to send you an equivalent item of at least equal value. Many of the products we sell are high-technology items that have a short life-cycle, so often this will mean an upgrade to the newer version of the item
Back To TopDelivery Charges
The delivery charges for each item are shown on the auction description page. The charges shown are for delivery to US addresses. We can deliver items to other countries at an additional expense.
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